Small Business Coaching & Training
What To Do With Non-Performing Employees ”I’ve told him how to do it six times and he’s still doing it wrong. I’m so frustrated!” Welcome to the world of management my friend. If you have employees who aren’t performing, it is usually because of one of these 3 things: They are either Untrained Unable…
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My husband, the love of my life, had brain surgery earlier this year. The anticipation, wondering if it was benign or cancerous (it was benign and he is almost fully recovered), praying that the neurosurgeon would not suddenly get the shakes, being in a hospital away from home and having no family nearby all added…
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I picked up one of my favorite books to re-read last week: Talking from 9 to 5, by Dr. Deborah Tannen. Tannen is a linguistics expert, and has written several books to help us understand the differences in how men and women communicate in the workplace. There was a section of the book that fascinated…
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Yes, you read the headline correctly. And it flies in the face of everything most of us have been taught about motivating employees. By the way, I don’t believe motivating employees means you need to hold their hands all day and fix their problems – especially when one of their problems is that they don’t…
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If you struggle with delegating work to your employees, you’re not alone. Entrusting parts of your business, your blood, sweat, money and reputation is scary and you wouldn’t be normal if you didn’t have a fair amount of trepidation about it. However, if you are an entrepreneur, you simply can’t afford not to delegate. What…
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It’s funny how being a coach causes me to turn inward and examine my business practices. I regularly have to ask myself if I’m taking the advice I give to my clients. Unfortunately, the answer is “not always,” particularly with regard to niche markets. You see, I’m doing a lot of work with clients (and…
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In the Old West, the ultimate insult to any man was to call him a coward. Being “yellow” meant you were less than a man and you didn’t have the guts to do the right thing. One of the most infamous cowards of the American old west is Robert Ford, known as “The Coward Who…
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Old School Why do we love to gossip? In the first post on gossip, we found out that people gossip because it is a way for them to find support, feel justified and to protect what they feel is being threatened. But regardless of the reason for gossip, it is still destructive. Gossip is here…
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I have a friend who faithfully watches the hit tv show The Office and reports the shenanigans of the unruly, stupendously inappropriate, sexist, megalomaniacal boss Michael Scott (played by Steve Carell). In case you haven’t seen the office, here is a quick snapshot of the brilliance Michael Scott brings to his company. When I realized…
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August 16, 2009 – 10:30 am I am on my way to Disney for the Disney Institute 5-day program “Disney’s Approach to Business Excellence.” This is the first in a series of blog posts about my experiences and I hope to bring you an insider’s peek into what makes Disney so great and how you…
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